FAQ's | Guarantee | Preservation Process | Sending Your Gown

Working closely with Wedding Gown Preservation Company, BestBridalPrices.com makes preserving your gown fast and easy. The steps are simple:

1. Order your gown preservation kit from BestBridalPrices.com for only $149.
2. Your gown preservation kit includes: cleaning order/instruction form, stickers to mark stains, plastic bag to wrap your gown, twist tie to close plastic bag, box to ship your gown to Wedding Gown Preservation Company, tape to seal box and pre-paid UPS and FedEx shipping labels to Wedding Gown Preservation Company.
3. Look beautiful wearing your wedding gown on your wedding day!
4. After your wedding or when you return from your honeymoon, carefully look over your wedding gown. Use the stain stickers to mark any spots, dirt or stains you see. You don't have to mark the hem as dirty - everyone's hem gets dirty and the folks at Wedding Gown Preservation Company know to always pay special attention to the hem.
5. Fill out the Wedding Gown Preservation Company's order/instruction form and the return shipping label. If you want to have your veil and garter cleaned, there is a place to add those items. You will pay Wedding Gown Preservation Company direct for the extra charges on those little items (for example, a veil is about $15).
6. Place your gown and any other items (veil and/or garter) into the plastic bag. Close the bag with the twist-tie provided.
7. Place plastic bag into box. Seal box with tape provided or use your own tape.
8. Decide if shipping UPS or FedEx is more convenient for you. Tear off the small tracking receipt tag from the shipping label and keep it for your records. Then place the appropriate shipping label on the box.
9. Take box to any Mail Boxes Etc. (or any package shipping store), take directly to any UPS or FedEx terminal, give box to any UPS or FedEx driver, take the box to your work (if your employer has UPS or FedEx service) at no charge to your employer or you, take to any grocery store that accepts UPS or FedEx packages, or call 1-800-PICKUPS, or 1-800-GoFedEx and UPS or FedEx will go to your home (a service charge may apply when calling UPS).
10. You're Done!

The Preservation Process
So, what happens once Wedding Gown Preservation Company receives your gown? The inspectors at Wedding Gown Preservation Company carefully examine your gown to find all spots. A detailed Quality Control Report is updated through each and every step. They use proven formulas to remove spots and treat the entire gown for sugar stains. Your gown is thoroughly cleaned with extra attention given to the neckline, trim and hemlines.

The experts at Wedding Gown Preservation Company then shape the gown, positioning it on a full bust form and fill the sleeves. Your gown is then wrapped in acid-free tissue and fitted carefully into a preservation chest with an acid-free display window. The preservation chest is then enclosed in a 700 lb-test shipping carton.

Finally, your gown is shipped back to you pre-paid anywhere in the United States by UPS or RPS professionals. You receive the gown within ten to fifteen working days from when Wedding Gown Preservation Company receives it. (Please Note: Repairs and other additional services may require additional processing time.) When you receive your preserved gown, store your gown in a cool, dry area. Never store your gown in an attic or basement!

Wedding Gown Preservation Company offers an excellent guarantee. Wedding Gown Preservation Company gives you 100% guarantee for 20 years against caramelized sugar stains or yellowing of the gown. If at any time the gown is found to have yellowed or has caramelized stains, Wedding Gown Preservation Company will restore the gown at no extra charge to the customer. If processing is unsuccessful, Wedding Gown Preservation Company will refund the preservation cost.

Wedding Gown Preservation Company does not vacuum seal the gown and they do not use special preservation gas. They've been in business since 1913 and their research shows that vacuum seals and gas can actually cause damage to the delicate fabrics used in wedding gowns! A vacuum sealed box does not allow the fabric to breathe properly. Some gases can actually cause invisible stains to appear after a period of time.

Wedding Gown Preservation Company Frequently Asked Questions
  Do I need to have my gown cleaned before sending it to the preservation company?
No, Wedding Gown Preservation Company will handle all of the cleaning necessary to ensure a proper preservation.

  What exactly is the process used to clean the gown?
Wedding Gown Preservation Company has several different processes that are used in cleaning. Each gown is evaluated before cleaning and the best process for that particular gown is used. All of the processes are safe, gentle and done by hand. Please note: Wedding Gown Preservation Company will remove shoulder pads and bust forms, as leaving them in the gown could cause damage over time. They are then packaged separately and shipped with your gown.

  What stains are removed?
Wedding Gown Preservation Company is able to remove at least 95% of all stains. Those such as tar, blood, grass stains, mud, grease and food are the most common, and of course any sugar stains such as cake icing, wine or other types of beverages.

  What can be seen through the display window?
You are able to see your gown and veil through the display window. Other items are positioned near the bottom of the window where possible or underneath the gown.

  Can I have my veil and or other accessories cleaned, but not placed with my gown?
Yes, you may for an additional charge. Please refer to the Wedding Gown Preservation Company order form (included in the preservation kit) for pricing information. Do NOT send your gown or additional payments to BestBridalPrices.com.

  What else can I send along with my gown?
You may also send items such as headpiece, garter, gloves, moneybag, handkerchief, slip, flower girl dress, etc. for an additional charge. Please refer to the Wedding Gown Preservation Company order form (included in the preservation kit) for pricing information. Do NOT send your gown or additional payments to BestBridalPrices.com.

  What kinds of repairs are done to the gown?
Wedding Gown Preservation Company prides itself on having a large staff of tailors and seamstresses that handle most repairs for a nominal fee.

  Can I reseal the box myself if it was opened inadvertently but the gown was not handled?
Your preservation chest is shipped to you sealed. However, if the chest is opened, Wedding Gown Preservation Company will enclose sealing squares when they ship your preserved gown to you to place inside the seams of the preservation chest.

  If I need to open up the preservation chest in the future, will that jeopardize or void the lifetime guarantee provided by Wedding Gown Preservation Company?
Your guarantee will not be voided; however, you should take care to reseal the chest with the sealing squares provided. Wedding Gown Preservation Company will also enclose gloves with which to handle the gown. If your gown was handled excessively or soiled it should be cleaned and preserved again.

  If I want additional insurance, what do I need to do?
Simply enclose a check or money order (made payable to Wedding Gown Preservation Co.) for $2.00/per $100.00 of additional insurance when you send your gown to Wedding Gown Preservation Company. Wedding Gown Preservation Company also accepts Visa and Master Card. Do NOT send your gown or additional payments to BestBridalPrices.com.

  How can I be sure you've received my own for preservation?
You may call Wedding Gown Preservation Company at 1-800-305-3108 between the hours of 8:00 AM and 4:30 PM (EST) Monday through Friday, or you can e-mail them at info@gownpreserve.com. Provide them with your pre-paid order number and your UPS tracking number, and they can tell you when they received your gown, track it directly through their computer, and tell you when you can expect delivery.

  What do I write in as the Reference # in the section on the ARS label above the Wedding Gown Preservation Company address and in the section at the bottom of the tag?
The reference number is for Wedding Gown Preservation Company's use. It is not necessary for you to fill this section out.

  Where should I direct any questions or concerns?
You may call Wedding Gown Preservation Company at 1-800-305-3108 and a representative will gladly assist you. Wedding Gown Preservation Company's hours are Monday through Friday, 8:00 AM to 4:30 PM Eastern Standard Time.

Is My Gown Guaranteed?
YES! Wedding Gown Preservation Company provides a 100% Unconditional Lifetime Guarantee against yellowing of the gown. If at any time the gown is found to have yellowed, Wedding Gown Preservation Company will restore the gown at no extra charge. Remember: never store your gown in an attic or basement.

Wedding Gown Preservation Company is a registered trademark of Wedding Gown Preservation Company.
BestBridalPrices.com is not affiliated in any manner with Wedding Gown Preservation Company.

***Remember: NEVER store your gown in an attic or basement.***