Customer Comments

I wanted to share with you the experience I had with your company. This past Friday night I stayed up all night searching for the millionth time for that perfect dress for our 25th Wedding Anniversary Party this coming August. I must say that over the last six months I've become pretty educated with the different lines of name brands and styles just from searching the internet so much. After making a list of almost 15 different dresses, I narrowed my search to one JDL Boutique style. Saturday morning I eagerly called your company and spoke to two different sales representatives, Kate & Katie. They were so understanding about my indecisiveness and concerns about selecting THE perfect dress. They assured me that Best Bridal Prices would walk me through the process. I was very impressed with their willingness to check availability and work with me. Because it was the weekend, I complicated their job of checking availability through the manufacturers. I called back first thing this morning and spoke with Pam. Pam checked with the vendor for the approximate ship date and placed the order. Low and behold, an hour ago Kate called me back as a follow up courtesy. I couldn't have asked for three more helpful or professional sales representatives.

Way to go Best Bridal Prices! I tip my hat to you for being a company that truly believes in old fashion customer service like it is suppose to be. I will not hesitate to recommend you to everyone I know. Besides your prices being extremely competitive, your extra mile customer service gave me the confidence I needed that my selection was right on the money and that my order will be processed efficiently.

Just a quick note
Just a quick note to let you know that I received my dress. It arrived on March 28. It is just beautiful and fits perfect. Thank you so much for perfect service. Thank you again, a Happy Customer.

HI, I received my dress in February and it is amazing. I was totally impressed. Fits perfectly and looks stunning. I never doubted your professionalism and I am completely impressed with your standards and product. My dress arrived almost a month and a half early and We just received the bridesmaids dresses as well. They are prefect. Thanks for everything, I appreciate it and am so happy I chose to do business with you all.

I'm sitting here in total silence with a Glass of Champagne and the odd tear or two. I've just arrived home from work and my parcel is here.
And I'm sitting quietly here crying, with, I don't know relief or happiness. Maybe a bit of both. How can I ever thank you for helping me obtain the wedding dress of my dreams. I am eternally thankful to you. Could Chris and I have your surname, I have the address. THANKYOU, THANKYOU, THANKYOU, THANKYOU. One day when were in the states we'll have to arrange to meet up so I can thank you in person. You are truly a godsend. May your staff and more so yourself have a wonderful Easter and our thoughts and best wishes go out to you across the Atlantic. Thanks again Cheryl

Hi Mary/Barb
Just a note to let you know we have now received the Wedding dress here in UK. I ordered the dress for my daughters wedding and she is very pleased with the beautiful dress. Just wanted to thank you for your prompt service and I would recommend your company to other customers.
Thank you once again.
--Karin in England

Hi Tricia
Hi Tricia, I hope that you are still working there as I wanted to thank you for everything. The dresses are absolutely stunning! I could not be happier with everything. Thank you so much for all of your help in ordering. It is much appreciated.

I want to compliment
I want to compliment you on your customer service. She was very helpful and friendly ....I really appreciated that. We will definitely be ordering my daughters bridesmaid dresses through you. Thank you.

I recently received my order from Best Bridal Prices and I'm so happy with everything. I wanted to say Thank-You!

--Holly- Nova Scotia, Canada

Once again
Good Morning and thank you .....I have just received my lovely Cameron Blake dress from your good is just as I ordered, and so I would just like to say this is my first time buying from America and if everyone is as helpful and efficient as you are I will defiantly shop over there again......once again thank you ....Have a nice day.

--Mrs. AE N. UK.

Thank you so much!
Your customer service is outstanding! Please thank the customer service representative I spoke to (who told me Kate would take care of me). As an upcoming bride I get anxious at times, and she was extremely helpful with allaying any fears I had. I really came away knowing you all would do everything you could to help me. And you really have! Thank you Barb and Kate, and the other woman whose name I unfortunately did not get. Your customer service has been a world of difference to my previous experience with a competitor of yours (***** ** *****), so thank you all once again.


Massive Thank you
I just want to say a massive thank you. The dresses arrived and there perfect. Such fast service. And totally cross my heart bargain. - the swatch you sent previously was spot on also, and I think I shall probably order the flower girl dresses from you guys also. Thank you so much.

- feel free to use that as a quote too. Really am that chuffed. thanks

Hi Mary and the rest of team
My dress is here and its perfect when it arrived i was afraid to open it but i did and its lovely its like it was made to fit i love it i cannot say thank you enough
The way i saw it on the web is exactly what i got love my dress and would recommend anyone to you guys, your service was brilliant too, i am surely going to be in touch again.
with lots of thanks

Just writing to say
That I have received my dress and it is beautiful! Thank you very much for all your effort! Yours sincerely,

I just wanted to let you know that I received my dress yesterday. I couldn't believe that I received it so fast!! I love the dress, as well! Thank you for the great customer service and extremely quick delivery. I will definitely recommended you to anyone that I know is looking for a wedding and/or bridesmaid dresses. Thanks again!!
--Tina H.

Thank you very much
For your time understanding in this matter especially with the trouble I have put you through for these swatches. Your customer service is excellent, you have made the process of buying a dress outside the UK very pleasant indeed. You have answered all my questions quickly and efficiently and I have 100% positive of you commitment to you work including my order. Once again many thanks for all your help,

Hi Cheryl,
I just wanted to say the dresses have arrived and we are very happy with them. Once again, thank you for your excellent service. I shall not hesitate to recommend you to others. Kind Regards,
--Annette R.

I really wanted to say THANK YOU
for the price and Quality of your products. I purchased an Allure dress and received $120 towards the shoes and veil. The dress is exactly what I wanted and the veil and shoes are more than what I expected. The dress I tried on in the stores was about double the price you charged. I found a similar veil for about $100 more. You save me about $900. THANK YOU!!!!!
--Danielle B.

Dear Cheryl,
Thank you, I have just received my daughters wedding dress and it is beautiful. Regards,

Hello Margaret
My wedding dress, veil and shoes arrived today. Thank you so much. It's wonderful and I love the choice of veil too so thanks for finding that for me. I will definitely tell all upcoming brides about your site as you have been truly professional and helpful from the start - especially as I am an overseas buyer too. Thanks again

Thanks. Your service has already far exceeded any we had from the previous shop. Just responding far exceeded the response from the other shop. I'll forward this to my daughter. It will make her day. Thanks again,

I would just like to sincerely thank you
For the arrival of the Dessy Bridesmaids dresses. I picked them up around fourteen days ago. They were just as I had pictured them and they were hardly creased on their journey from America I am sure they will look lovely on 9 June 2007.
Thank you once again

After spending many hours looking at prom dresses
with my daughter on the Internet we came across your site.She found the dress that she wanted by Maggie Sottero called Flirt. Not only did you have the best price on the dress but the delivery was exceptional.She received the dress today and was totally in awe, she loved it and it fit perfect. I would like to take the time to say thank you for your excellent customer service! I would recommend your company to anyone.Keep up the great job!!!!

I would just like to say how pleased i am
with the service i received from best bridal. We were on a tight budget and it was going to cost me over 3800 for my bridesmaid dresses here in the UK and found out from my cousin that i could probably save money if i bought them online. I was a bit worried at first about the colors and if they would arrive in one piece, but i received them when i got home from work tonight and they are absolutely PERFECT! Thank you for such a fantastic service and will defiantly be recommending you to my friends and family!
Thanks again,
--Anna, West Yorkshire, UK

Bea here in Ireland
I just wanted to let you know i received my dress yesterday,I tried it on today...Its perfect..... I want to also say thank you very much for all your help and patience i appreciate it... Thanks Again

You are amazing!
I have to tell you that this is the best costumer service I have received in a very long time! I thought it died! It's so good to know that it still exists.
Now with all the changes, when do you expect my dress to get here?

Thank you, thank you, thank you;
I received the item yesterday and it is stunning. Thank you kindly for your outstanding customer support and wonderful selection of products. I will promote your site to ANY bride I meet and am so glad I found you online.
Again, thank you.

Hi Margaret,
Just to confirm that I have received the order this morning. The dresses are beautiful - exceeding my expectations so much that I am hoping to make another order for more with you soon! Thank you very much for all your help throughout the purchase.
Greeting and thanks to all the team. Kind regards,
--Beth K., UK

I was extremely nervous to buy something as important as my wedding dress online. When I ordered it in early February, I was counting the weeks till May (when the gown was 'due'), and praying it would be ok for my July wedding. Lo and behold - my dress was delivered yesterday and I am THRILLED! :) It is exactly what it's supposed to be, perfect in every way, and it arrived TWO MONTHS EARLY!! I have 4 months to get my alterations done, and I paid a fraction of the boutique price. I would recommend working with you to anyone! Thank you, thank you, thank you - I am one happy bride!!
Thank you,
--Laura in AZ

I want to thank-you for everything that you've done. Also I want your manager's name so I can let her/him know how great of a job that you did and how you completely helped me with my every need and let them know how great I am!

Hi there!
Just wanted to say a big thank you for all your help with my recent purchase with bridesmaid gowns. I received the order last week, and I am delighted, I have 4 children's gowns to get also, but I'm now not getting married until next yr, so as they are quite young i figured that it would be best to leave it until closer so to cater for their growing!
Out of curiosity, how do you stand on returns for your tiara`s?? I've seen a nice one on your site, however I'm worried if i purchase it without trying for size (i sometimes have a problem with hats), it will not be useable. Do you take back unused returns (obviously i want to try it though)??
Hope to hear from you soon.
Kind regards
--Andrea T.

To all the staff at Best Bridal
I would like to thank you from the bottom of my heart for the amazing beautiful dress ...I love it, love it, love it, It's the most gorgeous dress I have ever tried...The service I received exceeded my expectations and everyone was so helpful and wonderful ....I can't thank you enough for making my special day really special.
Thanks again for all your help and I hope you all have a wonderful Christmas and a very Happy New Year!!!
--Karimma B.

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